SOPs, manuals, and compliance files

Reference pricing sheet for future booking decisions.

Pre-let log for hallway and landing night lights with battery backup; completed checks must be retained for at least three years.

Equipment Hire Risk Pack risk pack dated February 2026 with maintenance schedules, SOPs, public-liability guidance, and an August 2026 review month.

Guest-facing fire notice from the compliance pack with 999 instructions and the assembly point at the front gate / car park.

STL fire-compliance action pack dated 19 March 2026 covering the Fire Action Notice, emergency lighting checks, signage requirements, and three-year log retention.

Item-specific guest briefing workflow covering helmet or PFD fitting, route advice, buddy rules, risk acknowledgement, and emergency contacts.

Legacy guest leaflet kept for arrival prep and used alongside the Fire Action Notice in the welcome pack.

Incident workflow requiring a report within 24 hours, equipment quarantine, scene photos, insurer notification for injury or damage, and monthly review.

Planning workbook tied to shoulder-season occupancy actions.

Weekly maintenance review process for due checks, specialist servicing, receipt retention, and updating the equipment register.

Return-time inspection process for comparing against pre-hire photos, logging damage, cleaning equipment, and preparing it for the next hire.

Before-every-hire inspection process with pass/fail logging, out-of-service tagging, safety accessory checks, and condition photos.

Legacy flyer for on-site rental services and guest activity add-ons kept in the source archive.

Scottish Fire and Rescue Service letter dated 19 March 2026 for STL application / renewal, reference ESDA/EWWM/CF/906109401 and council reference 561985.